Our Process
Initial Consultation
In store or over the phone, discus your flooring project with a consultant who will guide you on the pros and cons for your home or commercial space. In-store, your consultant will also show you product sample boards.
In home, on site consultation
Our flooring consultant visits your property to assess your needs, thereby helping you to find the right solutions for the area. You can also take home flooring samples ahead of time to match and compare shades and texture with the décor of your space.
Installation plan
You get an installation plan that specifies the cost, timeline and tasks needed (for example, moving furniture, preparing and leveling, removing and reinstalling baseboards) to complete the job. Once you have reviewed and approved the plan and estimate, we arrange delivery of your flooring product.
Delivery
Your flooring is promptly delivered after payment arrangements and deposit are done.
Installation
The Installation and any final touch-up are done according to the work specified in your installation plan.
Clean-up and waste disposal
We pride ourselves on leaving your space clean and ready to enjoy after an installation. That’s because we look for ways to install your new flooring with the least amount of interruption and we deliver on time and on budget.