The Impression Floors brand was brought to Kelowna to offer a specialized and personalized service to our customers in the Okanagan area. We enjoy helping people redecorate their homes with new flooring. Our free in-home consultation is thorough and will help with some of the pit falls that customers may not be aware of when choosing flooring for their home or office.
Customers who appreciate the look and longevity of quality materials tend to appreciate a higher level of customer service. From our first impression we work towards leaving a lasting impression. We make it easy for customers to gain ideas and inspiration from our website and showroom but where we really shine is in their home or intended installation space.
Our “Lasting Impressions Onsite Consultation” gives us a greater understanding of the specific situation and application and gives us a chance to bond with our new customer and friend.
The information we collect during our “Lasting Impressions Online Consultation” helps us to; ask all the right questions, provide our most accurate quotes, anticipate challenges, solve problems and ultimately match the best product solution to the customer’s known and unknown needs.
In symbolizing the spirit of Impression Floors we find inspiration in the magnificent elephant.
Scientists say the elephant alpha-female emerges not according to the strongest or most aggressive personality, but on account of the respect earned by other elephants. She demonstrates leadership through her wisdom, strength and her extraordinary skills in: problem solving; social intelligence; openness; decisiveness; patience; confidence and compassion. Males develop strong friendships and older males tend to mentor younger ones, who follow and learn from them. These are qualities we strive to live every day.
Elephants are a keystone species and are native to the regions collectively known as the ‘rug belt’ from Persia to Asia. And as the largest living land mammals they leave not only a deep impression in the warm savanna floor but also in the hearts of those they me
We have been in business since 2001 and value what our customers have to say about our products and services.